Returns & Exchanges

For Returns & Exchanges were always happy to help!

We offer a full refund or exchange up to 14 days after purchase. The product must be returned unused, in its original packaging. 

To process a return or exchange, simply email info@heybearbaby.com and we will help with your request.

We do not offer returns on Gift Cards or any item not in a resalable condition. The cost of shipping the return will be the customers.

This does not affect your statutory rights.